FREE SHIPPING (for orders above ₱500)
20% OFF!*
SUPER LIVE SALE! ~ Until June 30 ONLY!
Scheduled Maintenance: Our site will be down tonight from 10 PM to 6 AM. Thanks for your patience!
SUPER LIVE SALE! ~ Until June 30 ONLY!
Everything you need to know about shopping at JBSFA authentic US products, delivered to your door in the Philippines.
JBSFA stands for Just Buy Straight From America. We are a Philippine-based online store that sells authentic, brand-name products sourced directly from the United States. All items are on hand locally — meaning you won’t wait months for international shipping. We’re based in Calinan, Davao City and ship nationwide.
Our physical store is located at: Door 7, 2nd Floor, My Gas Petroleum Building, Aurora St., Calinan, Davao City, Philippines.
You can also reach us at 0945 544 7678 or email us at jbsfa2021@gmail.com.
Yes! We have a physical store in Davao City. However, our full selection of products is best seen on our website. We recommend browsing online first and then reaching out to confirm stock availability before visiting.
Yes, we ship to all areas across the Philippines. Whether you’re in Metro Manila, Visayas, Mindanao, or any province, we’ll get your order to you via our courier partners.
JBSFA has been operating since 2021. Over the years, we’ve grown our catalog and built a community of loyal customers who trust us for authentic American brands at accessible prices.
Yes, absolutely. All items sold at JBSFA are 100% original and authentic. We source our products directly from the United States — no middlemen, no replicas, no fakes. What you see on our site is exactly what you receive.
We carry a wide selection of popular American brands, including:
Bags & Accessories: Calvin Klein, Michael Kors, Kate Spade, Karl Lagerfeld, DKNY, Guess, Steve Madden, Nine West, Kipling, Juicy Couture, Anne Klein, Nanette Lepore, Tommy Hilfiger, and more.
Footwear & Apparel: Adidas, Nike, Jordan, Puma, Reebok, Levi’s, Lacoste, Ralph Lauren, Tommy Hilfiger, Champion, and more.
Fragrance & Beauty: Victoria’s Secret, Bath & Body Works, and various US health & wellness brands.
Our catalog is always growing — check the Shop page for the latest additions.
All our products are purchased directly from retailers and outlets in the United States. They are then brought over and stocked locally here in the Philippines, so when you order, your item is already here — no overseas wait time.
Yes. Sale and discounted items are still 100% authentic. Markdowns happen because of seasonal sales, clearance pricing, or limited availability — never because of quality compromise. Please note, however, that sale items are non-returnable and non-refundable.
Most items arrive with their original US tags, packaging, and brand materials. In some cases — especially clearance or pre-owned outlet items — packaging may have minor shelf wear. Product descriptions will note if there is anything different. When in doubt, message us before ordering.
Yes! We carry products for both men and women across all categories — bags, wallets, perfumes, footwear, apparel, sunglasses, watches, and more. We also carry baby and kids items under our Affordables category.
Ordering is simple:
You can check out as a guest, but we recommend creating a free account. With an account, you can easily track your orders, view your purchase history, save your shipping address, and manage your wishlist.
Order modifications or cancellations may be possible if the order has not yet been processed or shipped. Contact us immediately after placing your order via our Facebook page or at 0945 544 7678.
You may reach us through our Facebook Page to inquire about products or availability. However, for a smoother checkout, payment, and tracking experience, we encourage you to place orders directly on jbsfa.com.
We do carry gift sets (especially under Perfumes). If you need a personal gift message or special packaging, please message us through Facebook or email us and we’ll do our best to accommodate the request.
We accept the following payment methods:
GCash — Mobile wallet (most commonly used)
Maya (PayMaya) — Mobile wallet
Bank Transfer — BDO, BPI, UnionBank, and other major banks
Credit / Debit Card — Visa, Mastercard
Yes. Our website uses SSL encryption to keep your personal and payment information secure. For added peace of mind, you can also choose to pay via GCash or bank transfer instead of entering card details online.
For regular in-stock orders, full payment is required at the time of checkout. For Pre-Orders, a deposit may be required to secure your slot — please check the specific pre-order listing or message us for details.
At this time, we do not offer a built-in installment plan. However, if you’re paying by credit card, you may be able to convert your purchase to an installment plan directly through your bank or card issuer, depending on their policies.
Yes. Once your order and payment are confirmed, you will receive an order confirmation via your registered email address. Please keep this email — you may need it for tracking or in the event of a return claim.
First, check your spam or junk mail folder. If the email isn’t there, contact us immediately with your proof of payment (screenshot of GCash/bank transfer) and we’ll verify and confirm your order manually.
Reach us at sales@jbsfa.com or message us on Facebook.
How much is shipping?
FREE SHIPPING on all orders ₱500 and above.
For orders below ₱500, a standard shipping fee applies based on your location. Exact fees will be shown at checkout before you complete your purchase.
Estimated delivery times from the date of shipment:
Metro Manila & Luzon: 3–5 business days
Visayas: 5–7 business days
Mindanao (Davao area): 2–4 business days
Remote areas & islands: 7–14 business days
We ship via trusted local courier services. The courier used for your order will be shown in your shipping confirmation. Common couriers include J&T Express, LBC, GoGo Express, and others depending on your area and order size.
At this time, we do not offer a choice of courier during checkout. We assign the most suitable courier based on your location and the size of your order to ensure safe and timely delivery. If you have a specific concern or preference, please reach out to us before ordering.
Yes, we ship nationwide — including provincial and remote areas. Please note that delivery to island provinces or areas not covered by standard couriers may take longer and may incur additional shipping fees. These will be reflected at checkout.
The courier will typically attempt re-delivery or leave a notice for pickup at their nearest branch. You will receive a notification from the courier directly (via SMS or app). If your package is unclaimed past the courier’s holding period, it will be returned to us — and a re-shipping fee will apply for re-delivery.
Once your order is packed and handed to the courier, you will receive a shipping notification with your tracking number via email. You can then use the Track Order page on our website or track directly on the courier’s website/app.
Once your order ships, you’ll get a tracking number by email. You can track your package using the Track Order page on our website. You can also log in to My Account to view the status of all your orders.
It can take 24–48 hours for the courier system to update after a tracking number is issued. If there are still no updates after 48 hours, please contact us with your order number and we’ll follow up with the courier on your behalf.
“Out for Delivery” means your package has left the courier’s local hub and is on its way to your address today. Make sure someone is available to receive it and that your address and contact number are correct.
Please check the following first:
If you still can’t locate your package, contact us immediately with your order number and we will coordinate with the courier to investigate. Please report this within 48 hours of the delivery status update.
We accept return and refund requests within 7 days after you receive your item. After 7 days from delivery, we can no longer process any returns, refunds, or exchanges.
To qualify, the item must be:
View the full policy at Refund & Returns Policy.
We only process returns for the following reasons:
The following are NOT valid reasons for return:
The following items cannot be returned or refunded under any circumstance:
This is our standard practice to protect both buyers and sellers from fraud and shipping disputes. We strongly recommend recording your unboxing for every order, especially fragile or high-value items.
Along with the video, you’ll also need to submit:
You must report any damage or defect within 24–48 hours of receiving your order. Claims filed after this window will not be accepted. Make sure to have your unboxing video and photos ready when you reach out.
Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be issued within 5–10 business days via your original payment method or as store credit.
If you don’t see the refund after 10 days:
The customer is responsible for return shipping costs, unless the return is due to our error (wrong item sent). Return shipping fees are non-refundable, and in some cases may be deducted from your approved refund amount.
We recommend using a courier with a tracking number — JBSFA is not liable for parcels lost in transit back to us.
No, we do not accept exchanges due to wrong size or color chosen by the customer.
Please review size guides and product descriptions carefully before ordering. If you’re unsure about sizing, message us before placing your order and we’ll help you out.
Exchanges are only offered for defective, damaged, or incorrectly sent items, and are subject to stock availability.
Pre-Orders are items that are not yet on hand in the Philippines but can be ordered from the US on your behalf. Most of our pre-order items are sourced from Costco USA and other American warehouses. These are large-format or bulk items not typically available locally.
Browse pre-order items at: Pre-Order Products.
Pre-order timelines vary depending on the product and shipping batch. Generally, expect 16-18 weeks from the time you place your pre-order to the time it arrives in the Philippines and is dispatched to you. We will provide an estimated arrival date on the product page or upon confirmation of your order.
Yes, payment is required to secure your pre-order slot. We also offer 50% downpayment for installment plan. This ensures we purchase the correct quantity from the US on your behalf. Please message us or check the individual listing for payment instructions specific to each pre-order item.
Pre-order cancellations are generally not accepted once your order has been confirmed and the item has been purchased from our US source. If you need to cancel for a valid reason, please contact us as soon as possible — cancellations are handled on a case-by-case basis.
In the rare event that a pre-ordered item becomes unavailable or discontinued on the US side, we will notify you immediately and arrange a full refund. We will never substitute your order with a different item without your approval.
Click My Account at the top of any page and select “Register.” You’ll need a valid email address and a password. Once registered, you can track orders, save addresses, and manage your wishlist.
Go to My Account and click “Lost your password?” Enter your registered email address and we’ll send you a password reset link. Check your spam folder if you don’t see it within a few minutes.
On any product page, click the heart/wishlist icon to save it. You can view all saved items at My Wishlist. It’s a great way to keep track of items you want to buy later or monitor for restocks.
You can reach us through any of the following:
We respond fastest via Facebook Messenger. For order and refund concerns, email is preferred so we have a record of your request.
Yes! We do live selling sessions on our Facebook Page. Follow us to get notified of upcoming live sales where we often feature exclusive deals and let you see the actual products up close. We also post on TikTok.
No problem! Reach out to us directly via the Contact Us page, send us a Facebook message, or email us at jbsfa2021@gmail.com. We’re happy to help with any question not covered here.
Our team is ready to help you. Reach us through any of the channels below.
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