Privacy Policy
Last Updated: May 12, 2026
JustBuySFA (“we,” “us,” or “our”) operates the e-commerce platform https://jbsfa.com/. We are committed to protecting your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, or mobile website related or connected thereto.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the site, place an order, or contact us.
- Personal Identification Information: Name, email address, shipping address, billing address, and phone number.
- Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor.
- Support & Communication Data: If you contact us via our live chat or email, we may collect the content of those messages and any attachments.
2. Information Collected via Third-Party Tools (tawk.to)
To provide real-time customer support, we integrate the tawk.to live chat widget. When you interact with this widget, certain information is automatically collected:
- Technical Data: Your Internet Protocol (IP) address, browser type, operating system, and the pages you visited on our site.
- Session Information: Time and date of the chat, duration of the session, and your approximate geographic location (based on IP).
- Cookies: tawk.to uses cookies to identify returning visitors and maintain chat sessions across different tabs.
Note: You may choose to disable cookies in your browser settings, though this may affect the functionality of the live chat service.
3. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations.
- To facilitate account creation and logon process.
- To fulfill and manage your orders, payments, and deliveries.
- To provide customer support via tawk.to and resolve any technical issues.
- To send administrative information to you (e.g., order confirmations).
- To protect our services from fraud and monitoring for security purposes.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations:
- Service Providers: We share data with third-party vendors who perform services for us, such as payment processing (e.g., PayMaya, GCash), shipping (e.g., J&T Express), and communication tools (tawk.to).
- By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process or to protect the rights, property, and safety of others.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Your Rights Under the Philippine Data Privacy Act
As a data subject in the Philippines, you are entitled to the following rights:
- Right to be Informed: You have the right to know whether your personal data is being processed.
- Right to Access: You may request reasonable access to your personal data.
- Right to Object: You can object to the processing of your data for direct marketing or profiling.
- Right to Erasure or Blocking: You have the right to suspend, withdraw, or order the removal of your personal data from our systems.
- Right to Rectification: You have the right to dispute and correct any inaccuracy in your data.
- Right to Data Portability: You may obtain a copy of your data in an electronic or structured format.
- Right to Damages: You may claim compensation for any damages sustained due to inaccurate, incomplete, or unauthorized use of personal data.
7. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
8. Contact Us
If you have questions or comments about this policy, or if you wish to exercise your rights, you may contact our Data Protection Officer at:
JustBuySFA Email: [Insert your support/admin email here]
Last Updated: May 12, 2026
JustBuySFA (“we,” “us,” or “our”) operates the e-commerce platform https://jbsfa.com/. We are committed to protecting your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, or mobile website related or connected thereto.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the site, place an order, or contact us.
- Personal Identification Information: Name, email address, shipping address, billing address, and phone number.
- Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor.
- Support & Communication Data: If you contact us via our live chat or email, we may collect the content of those messages and any attachments.
2. Information Collected via Third-Party Tools (tawk.to)
To provide real-time customer support, we integrate the tawk.to live chat widget. When you interact with this widget, certain information is automatically collected:
- Technical Data: Your Internet Protocol (IP) address, browser type, operating system, and the pages you visited on our site.
- Session Information: Time and date of the chat, duration of the session, and your approximate geographic location (based on IP).
- Cookies: tawk.to uses cookies to identify returning visitors and maintain chat sessions across different tabs.
Note: You may choose to disable cookies in your browser settings, though this may affect the functionality of the live chat service.
3. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations.
- To facilitate account creation and logon process.
- To fulfill and manage your orders, payments, and deliveries.
- To provide customer support via tawk.to and resolve any technical issues.
- To send administrative information to you (e.g., order confirmations).
- To protect our services from fraud and monitoring for security purposes.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations:
- Service Providers: We share data with third-party vendors who perform services for us, such as payment processing (e.g., PayMaya, GCash), shipping (e.g., J&T Express), and communication tools (tawk.to).
- By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process or to protect the rights, property, and safety of others.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Your Rights Under the Philippine Data Privacy Act
As a data subject in the Philippines, you are entitled to the following rights:
- Right to be Informed: You have the right to know whether your personal data is being processed.
- Right to Access: You may request reasonable access to your personal data.
- Right to Object: You can object to the processing of your data for direct marketing or profiling.
- Right to Erasure or Blocking: You have the right to suspend, withdraw, or order the removal of your personal data from our systems.
- Right to Rectification: You have the right to dispute and correct any inaccuracy in your data.
- Right to Data Portability: You may obtain a copy of your data in an electronic or structured format.
- Right to Damages: You may claim compensation for any damages sustained due to inaccurate, incomplete, or unauthorized use of personal data.
7. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
8. Contact Us
If you have questions or comments about this policy, or if you wish to exercise your rights, you may contact our Data Protection Officer at:
JustBuySFA Email: [Insert your support/admin email here]
Facebook Messenger: JBSFA Official Page
Website: https://jbsfa.com/
📍 Calinan, Davao City, Philippines